Operation & Maintenance

We at Operation & Maintenance Business Unit endeavour to provide flexible, integrated, dependable, quality and responsive solutions for the Operation & Maintenance requirements in the telecom industry. Our customer's commitment is our commitment. Not only are the services provided by us are cost effective but also in line with the customer expectations and satisfaction level, hence we are able to get renewal and extension of the projects of O&M received by us. The teams provided by us are project specific and are well trained with the specific skills required for Operation & Maintenance in the telecom industry.

  • Professional Services at various capacities with over 250 Resources.
  • Optical Fiber Cable (OFC) Route Maintenance over 5,390 kms.

O & M

FLEXIBILITY : We tailor our services to meet your needs in terms of quality, time or budget. We will work closely with your staff to understand your varying requirements and need.

INTEGRATION : We package our services to meet multi-disciplinary tasks, drawing on the services of a breadth and depth of in-house expertise, which is expanding all the time.

PROBLEM SOLVING : Our staff solve problems in orthodox and straightforward ways where required or in innovative, imaginative but practical ways when the task is complex and unfamiliar. If there is an off-the-shelf solution, we'll provide it, but if not, we'll build a new solution. If you've called everyone else and are still disappointed, let us have a look at it. The difficulty is where the fun is!

QUALITY : The most important function of our senior staff is to ensure the quality of the work that leaves the office or is undertaken on site. We temper enthusiasm with experience to make sure it's right

EXPERIENCE : Rich experience of over eight years in Planning & Designing, Project Management, Construction, Installation, Commissioning, Optimization and Operation & Maintenance of Telecom Network all over Maharashtra and Goa .

A PROFESSIONAL COMPANY : Professional Service oriented company, which believes in setting standards in achieving customer satisfaction and improving regularly by meeting customer expectations.

MANPOWER : We have a large pool of talented and trained Manpower at disposal. Training is provided to our Manpower on regular intervals basing on customer Enquiry in order to enhance his services to the customers. We encourage employees to put forward their new ideas in the challenging Industry. We encourage a work environment characterized by respect for the individual, a strong work ethics and client empathy. All individuals who work, putting forth their unique blend of talent, enthusiasm and ambition are the reasons that we are continued to be recognized for quality at on-time

CAPABILITY : We undertook several projects and executed successfully in stipulated time frames set forth thereby customer satisfaction result in achieving the growth and expansion of our wings at various levels.


    • Optical Fiber Cable Maintenance
    • Turnkey Projects
    • Professional Services

    Optical Fiber Cable Maintenance

    Scope of Work for OFC Network Maintenance

    • Patrolling

    The maintenance of OFC routes will be under patrollers team. The scope of work includes ,that patrollers team will patrol the total length of OFC routes on daily basis and keep close watch on the cable routes to prevent OFC damage. Preventive and Corrective Maintenance

    All measurements for preventive maintenance shall be carried out as per prior agreed time schedule, which is given by the Customer EIC. The testing of all fibers shall be done, as once in a month for each of the block sections and reports shall be submitted. Any defects observed in the OF cable or in any of the associated equipment shall be attended in consultation with the Customer EIC at site. During every visit to the stations for measurements, shall monitor the condition of the optical equipments installed for any alarms, DG maintenance, Diesel Filling, First level maintenance for DG, AMF Panel, UPS, Fire Alarms Systems, FMC, NMS, NNMS follow up for alarms, order wire, battery voltage, level of distilled water in the secondary cells, top up distilled water if required and observe the condition of the battery charger and electrical installation of the prefabs / building and report to EIC in case any discrepancies are observed.

    • Breakdown OFC Maintenance

    This includes the following : Mobilization of well equipped teams with all required equipment and skilled manpower on 24X7 format for fault identification & rectification Test link attributes such as splice loss/link loss after the rectification of fault Generating proper documentation in specified formats for the event in context of : Break down maintenance record

    • i) Call registration
    • ii) Fault rectification record
    • iii) Call closure record
    • Down time and uptime analysis

    Further the following records shall be submitted to customer on monthly basis Internal records of the issue and consumption of spare parts, tools and consumables etc.

    Regular MIS (Management Information System) reporting to the customer as per the agreed formats thereby analyzing to upbeat with the continual improvement of key aspects

    • Deployment of O&M team

    Deployment of O&M teams to carry out Splicing and Termination of Optical Fiber Cable.

    The scope of work includes :

    The maintenance of OFC routes on regular basis i.e., 24*7 maintenance service is to be provided and therefore in the event of any emergencies, we will crew to attend to such work. Scope of work shall include Routine OFC Maintenance, Breakdown OFC Maintenance.

    The team Consists of Team Leader, Supervisor, splicer, Assistant Splicer, Technician, Patroller, Helper.(e.g., For about 200 kms, we had assigned 1 Technician, 1 Splicer, 1 Assistant Splicer, 4 Patrollers, 2 Labours) Patrolling: Mode of transport of patrollers shall be customer specific.(e.g., Railtel- Window patrollers by train, by foot, VSNL -By road, Idea-Vodafone-Airtel on bike ) Tools & Equipments: Our team will be equipped with the following tolls & equipments-D.G. Set, Excavator & Loader, Dumper/Truck/Lodder, Concrete Pump, Concrete Mixer, Transit Mixer

    Splicing Machine, OTDR Meter, Road Meter, Power Meter, Earth Tester, Duct Cutter, Mobile phone, Optical Fiber Tool Kit (Sheet cutter, Striper, Cleaver, Ceramic scissors, Loose Tube cutter, Live Fiber Detector, Ceramic Blade, Fiber Scope etc.,), Multi Meter and Gen Set

    • Deployment of FRT team

    As per the customer's requirement we deploy an FRT team consisting of a Splicer, an Assistant Splicer, four-wheeler with driver on 24X7 basis and a helper.